Privacy Policy
Last Updated: 4/21/2026
1. Introduction
ElliotMeds is committed to protecting your privacy and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with HIPAA and applicable privacy laws.
2. Information We Collect
We collect the following types of information:
Personal Information:
- Name, email, phone number, address
- Date of birth and demographic information
- Payment and billing information
Health Information (Protected Health Information - PHI):
- Medical history and current conditions
- Current medications and allergies
- Physical measurements and health metrics
- Treatment goals and lifestyle information
- Provider consultations and prescription records
Technical Information:
- IP address, browser type, device information
- Usage data and analytics
- Cookies and tracking technologies
3. How We Use Your Information
We use your information to:
- Provide telemedicine consultations and treatment
- Process and fulfill prescriptions
- Communicate about your care and treatment
- Process payments and prevent fraud
- Comply with legal and regulatory requirements
- Improve our services and user experience
- Send administrative communications
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Healthcare Providers: Licensed providers who review your consultation and prescribe treatment
- Pharmacy Partners: Licensed pharmacies that fulfill your prescriptions
- Service Providers: Third parties who assist with payment processing, shipping, and technology infrastructure
- Legal Requirements: When required by law, regulation, or court order
5. HIPAA Compliance
As a covered entity under HIPAA, we:
- Maintain physical, technical, and administrative safeguards to protect PHI
- Require business associates to protect your information
- Provide you with rights to access and control your health information
- Notify you in the event of a breach of your PHI
6. Data Security
We implement industry-standard security measures including:
- 256-bit SSL encryption for data transmission
- Encrypted data storage
- Regular security audits and assessments
- Access controls and authentication
- Employee training on privacy and security
7. Your Privacy Rights
You have the right to:
- Access your personal and health information
- Request corrections to inaccurate information
- Request restrictions on how we use your information
- Receive an accounting of disclosures
- Request a copy of this Privacy Policy
- File a complaint if you believe your rights were violated
8. Cookies and Tracking
We use cookies and similar technologies for analytics and to improve user experience. You can control cookies through your browser settings.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or website notice.
11. Contact Us
For privacy questions or to exercise your rights, contact:
Email: privacy@elliotmeds.com
Phone: (555) 123-4567
Mail: ElliotMeds Privacy Officer, [Address]