Telehealth Consent

Your medical care is provided by Stotland Medical LLC, an independent medical practice. Its clinicians are licensed in the state where you are located, make all treatment decisions, and maintain your medical record.

ElliotMeds LLC provides the website, administrative coordination, and fulfillment support. ElliotMeds does not practice medicine or pharmacy and does not decide whether you receive treatment.

The names, credentials, and state license numbers of the clinicians who provide care through this platform are published on our Clinicians page so you can verify any clinician with the issuing state licensing board. If a prescription is issued, your prescribing clinician is also identified on your medication label.

Telehealth means care from a clinician who is not in the room with you. Your evaluation is conducted by asynchronous review: a licensed clinician reviews the health information you submit through our online medical questionnaires and intake forms, may contact you with follow-up questions or requests for additional information, and decides whether treatment is appropriate. If treatment is approved, prescriptions are transmitted electronically to the pharmacy.

Your clinician cannot examine you physically, and the evaluation depends on the accuracy and completeness of the information you provide. Your clinician may request lab work or additional information, recommend in-person care, or decline to treat you through telehealth.

Telehealth is not for emergencies.

Benefits: access to a licensed clinician without travel, often faster than an in-person appointment.

Risks: incomplete or inaccurate information can lead to an incorrect assessment; a condition that requires physical examination may be missed; technology failures could disrupt or delay care; and despite security measures, electronic transmission carries a small inherent risk of disclosure.

Alternatives: in-person care, another telehealth provider, or no treatment.

Any medication carries its own risks and side effects. Review the information provided with your prescription and contact your clinician with any questions.

Some medications prescribed through this platform are compounded — prepared by a licensed pharmacy for you specifically rather than manufactured as an FDA-approved product. Compounded medications are not FDA-approved. The FDA does not review compounded medications for safety, effectiveness, or quality before they are marketed. They are not therapeutically equivalent to FDA-approved products, and potency and purity can vary between pharmacies and batches. You acknowledge these limitations by a separate checkbox during intake.

A prescription is issued only if your clinician decides treatment is appropriate. Approval is not guaranteed, and paying for an evaluation does not entitle you to a prescription. Prescriptions are sent to a licensed U.S. pharmacy authorized to dispense in your state; the pharmacy is identified on your medication label. Controlled substances are not prescribed through ElliotMeds.

The full price of your program, including the clinician evaluation, is shown at checkout before you pay. ElliotMeds is cash-pay only; insurance is not billed. Refund terms, including what happens if you are not approved, are described in the Refund Policy.

Stotland Medical LLC maintains your medical record in a HIPAA-compliant system. To request a copy of your record, request corrections, or ask about disclosures, contact the Privacy Officer as described in the Notice of Privacy Practices, or reach us at [email protected] or (833) 701-2741.

You may decline telehealth and seek in-person care instead. You may withdraw this consent at any time by emailing [email protected] or calling (833) 701-2741; withdrawal stops future services but does not undo care already provided. You may ask questions before agreeing, and you have the right to refuse treatment or seek a second opinion.

As a patient, I agree to:

• Provide accurate, complete, and honest medical information
• Inform my clinician of all medications, supplements, and health conditions
• Report any changes in my health status or adverse reactions
• Follow prescribed treatment protocols and dosing instructions
• Provide and keep current an emergency contact, and confirm the state I am physically located in at the time of each visit
• Seek emergency care when appropriate (call 911 for emergencies)

ElliotMeds communicates by email at [email protected] and by telephone at (833) 701-2741. We respond to messages within three business days. Neither channel is monitored for emergencies. For a medical emergency, call 911 or go to the nearest emergency department.

Contact your clinician before stopping or changing treatment.

Medical emergency: call 911 or go to the nearest emergency room. Telemedicine is not appropriate for emergency medical conditions, including chest pain, difficulty breathing, severe allergic reactions, or stroke symptoms.

Report side effects through our adverse events process, and to the FDA MedWatch program at 1-800-FDA-1088 or fda.gov/medwatch.

During intake you provide the state where you are located and a local emergency contact; keep both current.

If you have concerns about your care, contact us at [email protected] or (833) 701-2741, or see our Complaints page. You may also file a complaint with the board that licenses your clinician; details are on the Complaints page.

By checking the Telehealth Consent checkbox during intake, I confirm that I have read and understood this consent, have had the opportunity to ask questions, am at least 18 years old, am located in the state I selected, have provided accurate health information, understand that a prescription is not guaranteed, and consent to telehealth care from Stotland Medical LLC.

Contact [email protected].